300%
Higher Average ACV
.png)
"Base gives us a very powerful infrastructure, and a way to organize and keep a lively and engaging platform for our customers"
.png)
Introducing AI-Powered Customer-Led Growth
Redesign Customer Engagement with AI to
Base is the AI platform that transforms customer data into real-time engagement, advocacy, and expansion — automatically.
Built-in Customer Marketing AI Agents That Work for You 24/7.
From automating references and advocacy to surfacing insights and engagement opportunities — Base's AI Agents never stop working to grow your customer relationships.
Community Agent
Facilitates and scales customer communities with AI-driven engagement, moderation, and insights.
Advocacy Agent
Identifies top advocates, runs campaigns, manages rewards, and tracks advocacy impact.
Reference Agent
Automatically identifies, matches, and manages customer references for active deals.
Campaign Agent
Turns a goal into a complete customer marketing campaign — from concept to execution-ready brief.
Data & BI Agent
Turns customer engagement data into clear insights, reports, and revenue impact
All-in-one AI platform for customer-led growth
Start with what you want.
Whether it's upsell & expansion, reference management, advocacy, community, or lifecycle marketing, Base can be your source of truth for customer data and AI-powered engagement.
01
Orchestrate the entire customer journey.
Turn customer data into dynamic, personalized engagement. From on boarding to renewal, Base automates, touch points, that dry retention, expansion, and loyalty – all in one place.
02
References That Run Themselves.
AI automatically surfaces the perfect customer for every deal — managing requests, approvals, and matching in seconds. Empower your team to close faster without chasing references.
03
Activate Advocates. Amplify Growth.
Build and scale your advocacy program with ease. Launch campaigns, track rewards, and spotlight your champions — while AI handles engagement, impact tracking, and ROI measurement.
04
Create a Home for Your Customers.
Foster meaningful connections between customers, partners, and influencers in one AI-powered hub for discussions, insights, and collaboration — turning your community into a growth engine.
05
Turn Insights Into Activation.
Use AI to analyze sentiment, identify buying signals, and transform customer feedback into proof that sells — from testimonials to battle cards and stories that move markets.
06
Your Instant Customer Intelligence AI Assistant.
Ask anything — “Show me a healthcare case study,” or “Find a reference for this deal” — and CustomerBot delivers the perfect match, instantly. Search less, close more.
.png)
"Base has everything that we need. It's a single platform for all of our advocacy functions, and the scalability and flexibility goes along with that"
.png)
"We see a 234% increase in our engagement rate. Our customers are loving this"
.png)
"Base helped us create a direct channel with our customers, which makes the lives of our sales team much easier"
.png)
"It's a “cheat code” that makes customer marketing teams “smarter and more efficient,” especially for story automation and competitive intel."
.png)
The Base Difference
Start with what matters most — growth
All-in-one AI platform for customer-led growth
Start with what matters most - growth.
Whether you’re focused on upsells, references, advocacy, community, or lifecycle marketing, Base gives you one AI-powered platform to unify your data and amplify engagement.
When you're ready to scale customer impact, we'll help you get there.
Turn your data into action.
Your customer data is gold. Utilizing it is golden.
Bring every engagement touchpoint together to uncover the full story of your customers — and use it to drive growth.
Consolidate customer engagement data across teams
-1.png)
Build a unified, real-time customer view
-1.png)
Search, segment, and act instantly
.png)
Understand cross-journey engagement
.png)
Identify buying and risk signals
.png)
AI-driven actions and recommendations
Show your impact, in numbers that matter.
Results-oriented. Prove ROI while making your customers shine.
Base tracks and attributes your customer marketing results directly to revenue outcomes.
- Prove customer marketing is a revenue lever.
- Attribute influence to pipeline, renewals, and expansion.
- Report results fast, with zero spreadsheet work.
AI that scales what humans do best — faster.
Grow your throughput & outcomes with AI
Base’s AI modules streamline your daily operations, surface insights, and even execute tasks for you — so your team can focus on strategy and relationships.
- Save hours with intelligent automation
- Leverage AI Agents that act for you
- Gain predictive insights for smarter decisions
Empowers Every Team DrivingCustomer Growth
Customer marketing is more than engagement — it’s a growth engine.
Base helps every role in your organization identify opportunities, act on them, and prove impact.
CMOs & Marketing Leaders
Build an always-on growth engine powered by your customers. Unify data, prove ROI, and elevate customer marketing to the boardroom.
Customer Marketing
Automate campaigns, track performance, and expand influence across the lifecycle — all from a single AI-powered workspace.
Customer Advocacy
Identify advocates, launch campaigns, and amplify authentic stories that move the market.
Product Marketing
Transform feedback into positioning power — with insights, social proof, and customer stories you can use instantly.
Digital Success
Use customer data, signals, and AI-driven campaigns to guide users through onboarding, adoption, and value moments — without relying on 1:1 manual outreach.
Sales Enablement
Base keeps enablement content fresh, relevant, and tied to real customer outcomes - without manual upkeep.
Keep your customer data safe
Secure and reliable
Built for trust. Designed for scale.
Base is engineered with enterprise-grade security, redundancy, and compliance — so your customer data stays protected, always.
.png)
Connect your favorite stack
Create Your Single Source of Truth Utilizing it is golden.
Connect Base with over 300 tools — from CRM and CS to BI, community, and communication platforms — to unify your customer data and power AI-driven engagement everywhere it happens.
Base 
empowers a continuous 
journey of understanding, engaging, growth activation, and retention 
.
Learn how we're helping teams activate their customer data and influence revenue.