Use our Customer Marketing platform to build long-lasting relationships with everyone in your customer base
Every customer has the potential to become your greatest advocate
Use Base to unlock that potential
Understand each customer’s unique experience and journey
Increase upsell, cross-sell, and retention
Get measurable results, with attribution for each campaign
Base tracks and analyzes your customer lifecycles and activities across all touch points
Easily create campaigns and customize ASKs
Identify feasible brand advocates and design partners
Create Referral, Review and Reference programs that deliver
Reach out to the right customer within the right context
Automate and gamify personalized communications and rewards
All of the above, at scale!
Prove ROI While Making Your Customers Shine
When you focus on delivering value, you set a powerful chain of events into motion - across the business. With Base, you can see the results in the numbers
60%
ASK conversions
45%
Referral win rate
3Y
Worth of reviews in 4 months
We connect with the stack you use
Here’s how Base will help you grow
Discover Customer Marketing at every stage of the journey; it's more than just engagement. Our platform not only identifies risks and opportunities but ensures you act on them, creating maximum value for both your customers and your company.
CMOs & Marketing Leaders
Transform engagement into revenue & growthCustomer Marketing Managers
Scale, expand & measure your impactCustomer Advocacy Managers
Be the roaring champ' of championsCustomer Reference Managers
Align and streamline for WoM with cloutProduct Marketing Managers
Gain ungated access to actionable feedback“From a customer marketing perspective, Base is the first of its kind in helping customer marketing & advocacy practitioners bundle reference management, advocacy management, & marketing as well as customer marketing.”
Luis Gonzalez,Manager, Global Customer Advocacy at Alteryx