Engagement That Impacts Revenue Does Yours?
Take your customers - and your teams - on a new journey that leads to higher retention, lifetime value, and advocacy
Trusted by leading companies
Use our Customer Marketing platform to build long-lasting relationships with everyone in your customer base
Every customer has the potential to become your greatest marketer
Tap into Base to unlock that potential
Understand each customer’s experience and journey
Increase upsell, cross-sell, and retention
Get measurable results, with attribution for each campaign
Base tracks and analyzes your customer lifecycles and activities across all touch points
Easily create campaigns and customize ASKs
Identify feasible brand advocates and design partners
Create Referral, Review and Reference programs that deliver
Reach out to the right customer within the right context
Automate and gamify personalized communications and rewards
All of the above, at scale!
Prove ROI While Making Your Customers Shine
When you focus on delivering value, you set a powerful chain of events into motion - across the business. With Base, you can see it in the numbers
60%
ASK conversions
45%
Referral win rate
3Y
Worth of reviews in 4 months
Here’s how Base will help you grow
Customer Marketing opportunities are everywhere in the journey, and their value goes far beyond sparking engagement. Our platform ensures you identify risks and opportunities - and act on them - in a manner that provides the most value to your customers - and your company.
“From a customer marketing perspective, Base is the first of its kind in helping customer marketing & advocacy practitioners bundle reference management, advocacy management, & marketing as well as customer marketing.”