Engagement That Impacts Revenue Does Yours?

Take your customers - and your teams - on a new journey that leads to higher retention, lifetime value, and advocacy

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Use our Customer Marketing platform to build long-lasting relationships with everyone in your customer base

Every customer has the potential to become your greatest marketer

Tap into Base to unlock that potential

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Understand each customer’s experience and journey
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Increase upsell, cross-sell, and retention
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Get measurable results, with attribution for each campaign
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Base tracks and analyzes your customer lifecycles and activities across all touch points

Cross-channel Asks
Easily create campaigns and customize ASKs
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Identify feasible brand advocates and design partners
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Create Referral, Review and Reference programs that deliver
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Reach out to the right customer within the right context
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Automate and gamify personalized communications and rewards
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All of the above, at scale!
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Prove ROI While Making Your Customers Shine

When you focus on delivering value, you set a powerful chain of events into motion - across the business. With Base, you can see it in the numbers

60%

ASK conversions

45%

Referral win rate

3Y

Worth of reviews in 4 months

We connect with the stack you use

Here’s how Base will help you grow

Customer Marketing opportunities are everywhere in the journey, and their value goes far beyond sparking engagement. Our platform ensures you identify risks and opportunities - and act on them - in a manner that provides the most value to your customers - and your company.

CMOs & Marketing Leaders

Transform engagement into revenue & growth

Customer Marketing Managers

Scale, expand & measure your impact

Customer Advocacy Managers

Be the roaring champ' of champions

Customer Reference Managers

Align and streamline for WoM with clout

Product Marketing Managers

Gain ungated access to actionable feedback
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“From a customer marketing perspective, Base is the first of its kind in helping customer marketing & advocacy practitioners bundle reference management, advocacy management, & marketing as well as customer marketing.”

Luis Gonzalez, Manager, Global Customer Advocacy at Alteryx

Ready to see Base in action?