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Here's What Our Customers Have to Say
"The Base platform was a lifesaver for me by making the management of customer marketing a lot easier. It literally brings everything you need into one place and offers a host of automation features to simplify your life on a daily basis.”
Enterprise Customer
“Our success team is invested in realizing the goals and outcomes of our customer advocacy program. When we have questions about the solution, or ideas and requests, they listen. And not just listen, they plan and execute. Base is a partner for our program, not just a solution provider.”
Enterprise Customer
“Our customer marketing programs improved 100% after implementation. It is easy to use and implement, and the customer support is top notch.”
Enterprise Customer
“Base lets us manage community, engagement, rewards, and references. We're able to manage a larger scope and volume of work with a smaller team that we might otherwise need.”
Enterprise Customer
“Implementing Base allowed us to tackle a number of problems we were experiencing head-on and we soon realized the clear benefits it brought to the organization.”
Enterprise Customer
“Our feedback on Base's products and services are taken seriously by the R&D and Customer Support/Success team. We see actual, positive changes based on our feedback.”
Enterprise Customer
“Base is very intuitive and easy to use. Once you understand the basic functionality, you are ready and well-prepared to launch a new campaign.”
Enterprise Customer
“Our Base CSM has been awesome. She's knowledgeable and responsive, which helps us execute and improve.”
Enterprise Customer
“Base provides great ways to connect with your advocate community. It's easy to onboard customers and create specialized groups. It's also self-service for the customer, so they can determine what works best for them.”
Enterprise Customer
“They take user feedback seriously and are constantly making updates and improvements to the tool. And, our rep is very knowledgeable and great to work with!”
Enterprise Customer
“Base provides a great way to connect with your customer advocates. It allows us to scale up our group of advocates very easily and allows us to be as hands-on or hands-off as we like.”
Enterprise Customer
“CRM integration is key! The Base platform allows us to retrieve user data directly from the CRM, feed it back and create opportunities. For Marketing, the direct customer-base engagement and the ability to reduce e-mail marketing dependency is golden.”
Enterprise Customer
“Not relying on sales for advocacy is SOOO important. This platform helped us create a direct channel with customers, which makes the lives of our sales team so much easier. Case studies, references, referrals, customer logos and much more – is coming directly from customers.”
Enterprise Customer
“The customer truly seems to be at the heart of this company and product. Base has the capability to do it all – advocacy management, reference management and customer marketing.”