Careers

Base is a Customer Lifecycle Marketing platform leading the Customer-led Growth (CLG) movement. By providing journey tracking, automation, insights, and predictions, we empower companies to focus on their customer base, attributing growth to strategic customer activations. Trusted by top marketing teams worldwide, Base enables companies to shift from driving demand to directly impacting growth. We value flexibility and offer a hybrid work environment.

We are looking for an experienced and organized Operations Manager to oversee the smooth running of our day-to-day operations. This is a varied role covering office management, financial coordination, HR, and compliance, with support from outsourced resources to assist in specialized areas. If you thrive in a fast-paced environment, enjoy managing diverse responsibilities, and are passionate about creating an efficient and supportive workplace, we’d love to hear from you!

This role requires 3 days in the office in Kfar Saba. 

The Opportunity

We are looking for an experienced leader to step into the CRO role for the first time. The ideal candidate will have both Sales and Customer Success background, focusing on managing our go-to-market teams. As a hands-on manager, you will lead our Sales and Customer Success teams and operations while actively supporting key enterprise accounts from a CS perspective, as well as sales processes and strategic relationships with enterprise customers and partners. 

Please note that this is a remote position. If you're located near Palo Alto, you'll be required to work from the office once or twice a week. 

Responsibilities:

Office & Operations Management (10%)

• Oversee office operations, including facilities, supplies, vendor coordination, and travel arrangements.
• Ensure the workspace is organized, well-stocked, and supports employee productivity.
• Collaborate with external IT providers and manage technical equipment needs.

Financial Coordination (50%)

• Partner with external finance teams to manage bookkeeping, payroll, budgeting, and financial reporting.
• Handle customer invoicing, collections, and accounts management.
• Monitor and manage expenditures, ensuring financial data accuracy.

HR Support (20%)

• Lead recruitment processes and manage employee onboarding and offboarding globally.
• Oversee and improve employee benefits plans in Israel and the US.
• Support employee engagement initiatives and ensure HR policies are up-to-date.

Compliance & Project Support (20%)

• Assist with legal and compliance tasks, including audits, documentation, and adherence to security policies.
• Work with insurance providers to maintain necessary policies.
• Support cross-departmental projects, such as customer events and marketing initiatives.

Qualifications:

• Proven experience in operations, office management, or a similar role at a start-up
• Strong organizational and multitasking skills, with attention to detail.
• Excellent communication skills and a proactive approach to problem-solving.
• Familiarity with financial and HR practices - must.
• Advanced proficiency in English.

 

Why Join Us?

At Base, you’ll play a pivotal role in creating a seamless operational environment that supports our teams and drives our success. Join us to make a real impact and grow your career in a supportive and innovative company.

Apply now to become part of the Base journey!