Integrate to Capture the Biggest Picture
Visualize entire customer journeys, engage contextually and track your impact
Industry peers and experts will show you how to grow your programs and your career with a clear path forward. We focus on accumulating seamless integrations with the tech solutions in your stack, so that your organization’s teams are referring to a single, more accurate and complete version of customer experience data. This is crucial to unlocking the true power of a Customer-led Growth strategy.
Customer Relationship Management (CRM)
Customer Marketing and the Customer Relationship go hand-in-hand.
Our platform is integrated with leading CRM solutions so that Sales are empowered with independent access to Referrals and References and their impact is tracked from A-Z. Customer Success and Support can easily nominate customers for a case study, quotes, and reviews.
Integrating with the systems across your organization that gather customer experience data makes it finally possible to measure effectiveness and report ROI on your Customer Marketing campaigns and programs.
In Customer Marketing, every experience - from onboarding to renewal and beyond - is an opportunity to improve and grow.
Boost your marketing efforts and build workflows with broader impact, by feeding every piece of customer experience data, collected from every marketing channel throughout the journey, into our machine learning algorithms (ML) that translate data into tangible actions and activations.
In-App Messaging and Live Chat
Take engagement to a new level of effectiveness by meeting your customers where they are.
Leverage the knowledge you accumulate via in-app messaging and live chat software integration, to engage with users based on real and real-time behaviors. Offer them relevant content, at the right time to make your engagement credible, contextual and useful.
Sending and Gifting
Never miss an opportunity to show your appreciation.
Automate rewards from within our platform and let your customers choose the gifts they want by leveraging our platform integrations with leading gifting and sending solutions.
All feedback is important, make sure it gets the appropriate attention.
Use our automated review campaigns to dramatically increase the number of reviews your product recieves, boost average review score, and ensure that satisfied customer reviews appear in the most popular reviews sites. Other feedback is resolutely delivered to your Customer Success team, where it will drive the most value for you and your customers moving forward.