Merge Community & Advocacy
Personalize Advocacy Outreach to Active Community Members
Advocacy is about voicing customer experiences and leveraging them to drive performance and add value back to the user community. Our platform lets customers share knowledge and experiences that help them glean more value from your products and services. But activating a user community within our centralized platform, also presents un-gated opportunities for Advocacy ASKS, and enables hands-on engagements that customers appreciate.
Embed a reward zone within your community
We all have a common ambition: to learn and become better at what we do. You’ll be surprised how many wonderful things can happen without you even being involved! Your community members will help each other and create a virtuous cycle whereby everybody wins. So, whether they’re asking questions or contributing knowledge, encourage and reward members of your community for being active.
Display cross-platform achievements in community user profiles
Moreover, with Base, you can opt to display member contributions on user profiles to continually motivate, reward and drive progress. Use our platform’s community portal to encourage users to enrich their profiles with advocacy and community contributor badges they can be proud of.