Experience Obsession CLG Tour 2024
ON DEMAND VIDEOS
Seize the opportunity to revisit Obsession 2024 and gain insights from leading thought leaders and industry experts. Explore our collection of on-demand videos from the two tour locations to dive deeper into their perspectives. Keynote session feature Head of Global Customer Marketing at Adobe, Julie Perino; Founding CEO of Influitive, Mark Organ; Global Head Corporate communication at NICE, Christopher Irwin-Dudek and many more.
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Why watch the free on-demand Obsession CLG Tour 2024 sessions?
The Obsession CLG Tour is a dynamic event for CMOs, customer marketing experts, advocacy leaders, reference program managers, and lifecycle and community managers, all united to advance the future of Customer-Led Growth.
With over 150 industry professionals and 40 speakers, the event fostered meaningful discussions around the real-world challenges and future of Customer Marketing amidst the current financial uncertainty in the B2B landscape. Whether you're in marketing, advocacy, or community management, Obsession offers a valuable platform for learning and networking, tailored to professionals across the field.



Gal Biran, Co-founder and CEO, Base
Shaping the Future: Customer Marketing Transformation & Insights
#CLG, #CustomerMarketing, #LifecycleMarketing, #CustomerAdvocacy

Christopher Irwin-Dudek, Global Head Corporate Communications, NICE
Rolling Out 5 Customer Programs In One Year
#CustomerMarketing, #CLG

Mark Organ, Founding CEO of Influitive
Learning from Influitive and Advocacy 2.0
#CustomerAdvocacy, #CLG

Lisa Nakano, Customer Engagement Executive
The Evolution of Customer Marketing: From Generic CX to Revenue Champs

Julie Perino, Head of
Global Customer
Marketing, Adobe
Scaling and Evolving Customer
Marketing Programs
#CustomerMarketing, #CLG

Lisa Caspari, Customer
Advocacy Analyst,
Docebo
Showcasing Value to Stakeholders: Using Base to Measure Engagement and Drive Customer Programs
#CustomerMarketing, #CustomerAdvocacy, #References, #Reporting

DeMario Bell, Senior
Community Manager,
Global Marketing, Culture Amp
Fueling Growth Through Community and Advocacy: Strategies for Top-of-Funnel Success
#CLG, #Community, #CustomerAdvocacy, #LifecycleMarketing

Michael Sholz, VP
Product & Customer
Marketing,
Commercetools
Navigating Growth: From Startup to ScaleUp, Combining Customer Marketing & Competitive Intelligence
#CustomerMarketing, #LifecycleMarketing, #CLG

Jacqueline Gu, Senior
Product Marketing
Manager, Customer Marketing, Fastly
Scaling Customer Case Studies: Mastering Storytelling and Video Content
#CustomerMarketing, #CaseStudies, #VideoContent

Adrian Chang, VP, Growth & Customer
Marketing, Mindtickle
The Emotional Touchpoints of Customer Marketing
#CustomerMarketing, #LifecycleMarketing, #CLG

Bianca Del Vecchio,
Managing Consultant, Captivate Collective
Winning the Content Game: Level Up Your Customer Evidence Strategy
#CLG, #CustomerMarketing

Robert Solby, Senior
Marketing Manager, Executive Programs,
Adobe
Panel on Executive Program Development, Experiences, and Growth
#CLG, #CustomerMarketing, #CustomerAdvocacy, #References

Kalina Bryant, UnapologeTECH Founder
Panel on Executive Program Development, Experiences, and Growth
#CLG, #CustomerMarketing, #CustomerAdvocacy, #References

Irwin Hipsman,
Customer Marketing
Director and Founder,
Repetitos
Harnessing Customer Data: Strategies for Effective Utilization
#LifecycleMarketing, #Reporting, #CLG

Nathalie Bar, Head of
Customer Advocacy and
Global Campaigns,
Temenos
Developing Executive Customer Programs and KPIs for Effective Measurement
#CustomerMarketing, #CustomerAdvocacy, #Reporting

Sonia Starova, Customer
Advocacy Manager,
Temenos
Developing Executive Customer Programs and KPIs for Effective Measurement
#CustomerMarketing, #CustomerAdvocacy, #Reporting

Antu Buck, Director, Customer Marketing & Community, Gigamon
Building and Launching a Customer Marketing Program: Your 30-60-90 Day Plan
#CLG, #CustomerMarketing, #LifecycleMarketing

Jonny Prestidge,
Marketing Manager,
NICE CLUB ONE
Practical Tips for Making The Customer The Hero
#CLG, #CustomerMarketing, #LifecycleMarketing

Thao Littler, Customer Marketing Manager,
Crunchtime
Maximizing Customer Awards: Best Practices, Leadership Buy-In and Leveraging Customer Stories
#CustomerStories, #CLG, #CustomerMarketing, #LifecycleMarketing

Scott Wilder, Head of
Digital Success and Self-Serve, Clari
The Interconnection of Customer-Led Growth, Customer-Driven Innovation, and Community Building
#Community, #CLG, #CustomerAdvocacy, #LifecycleMarketing

Cari Rivan, Director, Customer Success & Experience, Infor
Optimizing Customer References in Complex Organizations
#CustomerMarketing, #CustomerAdvocacy, #References

Angela Wells, Senior Director, Customer Advocacy Manager, Splunk
5 Tips to Maximize Executive Events for Advocacy
#CustomerMarketing, #CustomerAdvocacy, #Events

Amanda Crocker, Senior Customer Advocacy Manager, Splunk
5 Tips to Maximize Executive Events for Advocacy
#CustomerMarketing, #CustomerAdvocacy, #Events

Katie Strange, Sr. Director, Customer Marketing, Apptio, an IBM Company
Crawl, Walk, Run: Customer Marketing from the Ground Up
#CustomerMarketing, #CLG

Lauren Rappold, Senior Marketing Programs Manager, Apptio, an IBM Company
Crawl, Walk, Run: Customer Marketing from the Ground Up
#CustomerMarketing, #CLG

Simon LeFevre, Senior Business Process Improvement Manager, Sage
Driving Revenue Growth: Implementing a Reference Program for Maximum Sales Adoption
#References, #CustomerMarketing, #CustomerAdvocacy, #CLG

Kara Manifredi, Senior Reference Manager, Sage
Driving Revenue Growth: Implementing a Reference Program for Maximum Sales Adoption
#References, #CustomerMarketing, #CustomerAdvocacy, #CLG

Evan Jacobs, Director of Customer & Partner Marketing, Chainanalysis
Evolution of Customer Marketing Programs
#CustomerMarketing, #CLG

Cate Vanasse, Director of Customer Marketing, Talkdesk
Building Awards Programs
#CLG, #CustomerMarketing

David Coates, Senior Director, Customer-Led Growth, Forter
How To Apply Customer Marketing Against Different Key Moments In Time To Support Revenue And Production Development
#CustomerMarketing, #CustomerAdvocacy, #Reporting

Irwin Hipsman, Customer Marketing Director and Founder of Repetitos
PANEL: Customer Programs - Lifecycle Marketing Programs and Metrics, Community and CAB and Tying Them All Together
#LifecycleMarketing, #CustomerMarketing, #CAB, #Community, #Reporting

Victoria LaPlante, Customer Marketing & Advocacy Professional
PANEL: Customer Programs - Lifecycle Marketing Programs and Metrics, Community and CAB and Tying Them All Together
#LifecycleMarketing, #CustomerMarketing, #CAB, #Community, #Reporting

Alyson Tapley, Director, Customer Lifecycle Marketing, Rapid7
PANEL: Customer Programs - Lifecycle Marketing Programs and Metrics, Community and CAB and Tying Them All Together
#LifecycleMarketing, #CustomerMarketing, #CAB, #Community, #Reporting

Luis Gonzalez, Head of Global Customer Advocacy, Alteryx
Transforming Customer Reviews Into Enterprise-Wide Battle Cards
#CustomerMarketing, #CustomerReviews

Kara Bankhead, Director of Customer Advocacy, NICE
Let Your Customers Shine: Building a Winning Customer Reference Program
#CustomerMarketing, #References

Kathleen Kliskey, Senior Manager, Customer Advocacy, Barracuda
Creating Win-Win Advocacy By Deepening Customer Connections
#CustomerAdvocacy, #CLG

Sam Shepler, CEO, Testimonial Hero
10 Things I Learned Making 2,000 B2B Video Testimonials
#CustomerMarketing, #CaseStudies, #VideoContent

Mo Malayeri, CEO & Co-Founder at Bettermode
Empowering Businesses to Build Unique and Thriving Communities
#Community, #CustomerMarketing, #CustomerAdvocacy

Ryan Quindlen, Director of Content, Laudable
Using AI in Customer Marketing
#CustomerMarketing, #CLG, #AI

Luis Gonzalez, Head of Global Customer Advocacy, Alteryx
Using AI in Customer Marketing
#CustomerMarketing, #CLG, #AI

Gavin Nathan, Senior Consultant & Partner, Ignite Advisory Group
Workshop: Increasing Engagement and Insights From Your Customer and Partner Advisory Boards
#CustomerMarketing, #LifecycleMarketing, #CLG, #CAB

Cindy Baptiste, VP Global Partnerships, CyberArk
Workshop: Increasing Engagement and Insights From Your Customer and Partner Advisory Boards
#CustomerMarketing, #LifecycleMarketing, #CLG, #CAB

Emily Amos, Founder & CEO, Uplift Content
Scaling Customer Story Production With AI
#CustomerMarketing, #CLG, #AI

Dani Weinstein, Community Builder & Strategist, DW Consulting
Scaling Your Global Community
#Community, #CLG, #LifecycleMarketing
Grab your photos!
A Big Thank You to The Obsession CLG Tour 2024 Sponsors!
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