Join the Base AI Team

About the Role

We’re looking for a highly curious, AI-native, and execution-oriented marketer to help us build and launch campaigns across content, product marketing, events, webinars, thought leadership, lifecycle programs, and GTM initiatives.

This is a hands-on role for someone early in their career who wants real ownership and exposure across multiple areas of modern B2B marketing.

You’ll work closely with leadership on everything from campaign strategy and messaging to content creation, operational execution, event coordination, performance analysis, and launch management.

We’re specifically looking for someone who naturally uses AI to move faster, think better, create stronger work, and execute at a high level across everything they do.

What You’ll Do

In this role, you’ll help:

• manage demand generation activities across multiple channels and platforms
• build and launch marketing campaigns end-to-end
• support webinars, virtual events, and field marketing initiatives
• create content across LinkedIn, blogs, email, landing pages, presentations, and campaign assets
• support campaign operations and execution across multiple channels
• manage and optimize paid campaigns and distribution efforts
• analyze campaign performance and identify opportunities to improve results
• coordinate launches, workflows, and campaign execution across platforms
• work confidently across CRM, marketing, video, design, and AI platforms
• support website content, SEO, AEO and administration
• collaborate with Sales, Product, and CS teams for content and campaign effectiveness
• use AI to accelerate research, content creation, analysis, creative iteration, and operational execution
• work with US based teams and in US time zones on a daily basis
• work in a startup wearing many hats, constantly switching tasks, with high output operations

This role is ideal for someone who enjoys both creativity and execution, someone who likes turning ideas into shipped campaigns, and appreciates goal setting and measurable outcomes.

Who You Are

You’re highly curious, resourceful, and eager to learn.

You’re extremely AI-native in how you think and work, and naturally look for ways to use AI to improve speed, quality, creativity, and execution.

You’re comfortable working across modern marketing platforms and enjoy learning new systems quickly, whether that’s campaign tools, CRM platforms, video platforms, design environments, or AI workflows.

You enjoy moving quickly, figuring things out independently, and working across multiple parts of marketing instead of staying in one narrow lane.

You have 2-3 years of experience in marketing, growth, content, campaign execution, or startup environments.

You’ve worked in a global tech startup and understand + love the intensity, frequent changes, complexity, and cross functional, direct interactions.

Most importantly, you care about quality, ownership, speed, and continuous improvement.

Working Style

This role is based in Israel and operates Sunday through Thursday.

We work in a hybrid model with at minimum 3 days from the office.

We work closely with US-based teams, leadership, customers, and vendors, therefore candidates are required to maintain partial overlap with US working hours.

About the role

We’re looking for an execution-focused Product Manager to own initiatives end-to-end within a complex B2B SaaS platform.

The role combines product thinking with hands-on execution: from writing requirements and aligning teams, to prototyping and occasionally shipping changes directly to production using AI-assisted tools.

This role is designed for people who want responsibility, speed, and the ability to build, not just plan.

What You’ll Do

• Own product initiatives from kickoff through post-release.
• Translate customer and internal input into clear, actionable product requirements.
• Align engineering, design, and stakeholders on scope, tradeoffs, implementation details and delivery decisions.
• Own feature rollout, enablement, and activation with CS.
• Build deep understanding of customer personas, use cases, and desired outcomes by running direct customer conversations, joining onboarding and support sessions.
• Take hands-on ownership of features post-launch, becoming the internal product SME through customer adoption and successful use cases.
• Build & ship smaller product changes directly when needed using Cursor and AI-assisted tools (we’ve shipped 80+ features without developer involvement, to date).

What We’re Looking For

• 3+ years as a product manager in B2B SaaS, platforms, infrastructure, or AI-driven products (multiple modules, configuration, permissions, integrations).
• Experience working closely with engineering, UX and design teams on implementation-level decisions.
• A customer-centric approach and a love for the user experience.
• Clear written and verbal communication skills, including customer-facing discussions and enablement.
• Experience in early-stage or high-ownership environments, with comfort operating in low-structure setups.
• Proactive, detail-oriented, and comfortable managing multiple workstreams at once.
• Willing to work in US hours (when needed).
• Experience in platforms related to customer marketing, CS, RevOps, or sales - strong plus.

Hybrid work model: 3 office days a week in our Tel Aviv office (next to Hashalom train station).

Strategic Account Manager

We’re looking for a commercially minded and AI-native Strategic Account Manager to manage enterprise and mid-market customer relationships through a combination of strategic engagement, AI-assisted customer operations, and scalable growth motions.

This role sits within the Customer Success organization and owns strategic alignment for success, executive relationships, and commercial health of a portfolio of enterprise customers. This role is focused on:

• Driving long-term customer growth through executive alignment, data-driven account planning, AI-assisted customer engagement, and measurable business impact at scale
• QBRs, strategic account planning, and scalable customer engagement programs powered by AI, automation, and customer signals
• Maintain strong executive and stakeholder alignment
• Expansion and upsell opportunities
• Renewal strategy, coordination, and commercial ownership
• Technical fluency and comfort discussing integrations, AI workflows, analytics, and platform capabilities with customers

What You’ll Do

Strategic Account Management

• Manage strategic relationships across mid-market and enterprise customer accounts, balancing high-touch executive engagement with scalable, AI-assisted customer management practices
• Lead QBRs, strategic account reviews, and executive alignment conversations
• Develop data-driven account plans aligned to customer priorities, product adoption signals, and business goals
• Identify expansion opportunities and partner with Sales leadership when needed
• Build scalable account management motions leveraging AI agents, automation, customer intelligence, and lifecycle signals to proactively identify risks and growth opportunities

Expansion

• Identify and drive upsell and cross-sell opportunities across existing customer accounts
• Partner with customers on account plans aligned to business priorities, adoption trends, and organizational goals
• Lead solution-oriented customer conversations around integrations, APIs, analytics, AI workflows, and platform capabilities, partnering with Product or Engineering teams when needed
• Leverage AI-driven workflows and customer signals within Base.ai to proactively drive adoption, expansion, and customer outcomes at scale

Renewals

• Drive scalable renewal and expansion motions using customer health signals, AI-assisted prioritization, lifecycle automation, and executive alignment
• Own stakeholder alignment, documentation, and commercial follow-through
• Partner with leadership on commercial discussions and strategic account opportunities when needed

What We’re Looking For

This role is ideal for someone excited about modern Account Management powered by AI-assisted workflows, scalable customer operations, and proactive lifecycle engagement.

• 5+ years in Account Management, Customer Success, or post-sales SaaS roles with commercial responsibility and experience managing mid-market or enterprise customers
• Proven experience growing revenue within existing customer accounts and leading strategic customer conversations, QBRs, and executive relationships
• Strong customer-facing communication skills and comfort discussing integrations, APIs, AI workflows, analytics, and platform capabilities with customers
• Highly proactive, systems-oriented, cross-functional, and comfortable operating in a fast-moving AI-first startup environment
• Experience in customer marketing, advocacy, community platforms, or onboarding programs is a plus
• Excited about building scalable customer engagement models using AI, automation, and customer intelligence

Location

• US-based; Bay Area candidates strongly preferred
• Hybrid expectation for Bay Area employees: 2 days/week in our Palo Alto office
• Minimal travel required

We’re looking for a technically minded, AI-forward Customer Success Manager to help customers build AI-first customer programs and maximize value from the Base platform through a combination of strategic guidance, workflow design, platform configuration, and hands-on solution delivery.

This role sits at the intersection of Customer Success, Solutions Consulting, and implementation. You'll help customers identify opportunities for AI-powered scale and growth, design solutions, launch new use cases, and continuously expand the value they receive from the platform.

What You'll Do

Customer Success & Solutions

• Manage a portfolio of customer accounts
• Understand customer goals, workflows, and business objectives
• Drive adoption, value realization, and long-term customer success
• Identify opportunities to improve customer outcomes through new AI insights, Agents, workflows, modules, and use cases
• Act as a trusted advisor and partner to customer stakeholders
• Train and enable customers on platform capabilities and best practices
• Innovate and help companies create GOAT-level customer programs and experiences.

Solution Design & Implementation

• Design customer experiences and programs with our vibe-coding studio and agentic/standard workflows and automations within the platform
• Independently lead basic integrations, smaller implementations, module launches, and expansion projects
• Partner with onboarding resources on larger or more complex deployments, and with R&D teams when advanced technical support is required

Scalable Customer Operations

• Leverage AI tools and automation to increase productivity and customer impact
• Identify Customer Success Qualified Leads (CSQLs) and expansion opportunities
• Surface customer feedback, product gaps, and emerging use cases to internal teams
• Contribute ideas that help scale customer success operations through AI and automation

What We're Looking For

• 4+ years of experience in Technical Customer Success, Solutions Consulting, Professional Services, Solutions Engineering, Technical Account Management, or similar customer-facing roles in tech companies
• A blend of technical expertise (integrations, CRM implementation, software configuration) and project management skills
• Strong consultative problem-solving skills and the ability to translate customer goals into practical solutions
• Strong communication skills and confidence working directly with customers
• Comfortable operating independently in a fast-moving environment
• Curious, proactive, and eager to learn new technologies and use cases
• Experience with customer marketing, advocacy, community, scaled/digital CS program, or RevOps/CSOps — a plus!

Location

• US-based
• Minimal travel required